Too many agencies to choose from?
Learn what 3 key questions every surrogate must ask in order to effectively evaluate if an agency is a good fit.
Webinar Summary
Key points to help you evaluate fit, support, safeguards, and transparency when selecting a surrogacy agency.
1. Determine the Agency’s Fit for You
- Decide if you want a hands-off model or high-touch support.
- Look for a team you connect with and who aligns with your needs.
2. Essential Questions to Ask
- How long has the agency been operating?
- How many journeys do you manage annually?
- What’s the typical caseload per coordinator?
- What is your emergency support availability?
- Any pending or past lawsuits?
- Do you currently have surrogates or intended parents ready to match?
3. Support & Services
- Are counseling services provided for surrogates and families?
- What does the clearance process include (records, background checks, psych evaluation)?
- Is there postpartum support and a peer community (e.g., private groups)?
4. Medical & Logistics
- Can I choose my own OB?
- Which clinics do you work with and where are they located?
- How does insurance work during the journey?
5. Financial & Legal
- How are reimbursements processed and how quickly?
- Do you use an independent escrow company and independent attorneys?
- What are the compensation package details, and can terms be adjusted?
6. Agency Transparency & Stability
- Why was the agency founded and what’s its mission?
- Staff experience: former surrogates, intended parents, IVF background?
- How did the agency perform during challenging periods (e.g., pandemic)?
- What’s staff turnover like? Who handles concerns or complaints?
7. Research Tools
- Review the agency website for requirements, compensation, resources, and cost calculators.
- Request referrals to past surrogates and intended parents.
8. Commit Before Starting Clearance
- Compare multiple agencies, then commit before initiating clearance to avoid unnecessary costs.
